The chat requires the Adobe flash browser plugin to work. This means that it won't work on Apple devices such as iPads and iPhones which don't support flash. There is a non flash version of chat designed specially for mobiles which comes as part of the social upgrade.
I'm currently in the process of building a new chat system that should work on most modern devices that will be better integrated into the site. However this is still a few weeks away as yet.
9 years